Wednesday, January 16, 2019

To Serve or Not to Serve


I thought about not serving him.  I thought about asking him politely to leave.  I thought about calling in the comrades to disrupt his entire afternoon.  Instead, I provided excellent service – refilling his diet coke twice and bringing out his fish sandwich with a smile. 
               Former interim President of Michigan State University (MSU), John Engler, came into the restaurant where I worked in the fall of 2018.  I was having a slow-paced and fine Saturday afternoon when the giant man strolled in and took a table in my section.  My stomach dropped and I began to see red.  I texted my dad because I knew he could talk me down.
               I worked at the kind of establishment that serves the rich – a haven for those with enough wealth to segregate themselves from the general public.  I used to tell myself I was researching the lives of the rich or I was a radical spy gathering intel, but the truth is the paychecks were large and they fed me great food.
               I served Engler and his two guests, but behind the bar I was writing down a statement, “As a hospitality professional I am obligated to give you excellent service.  As an MSU student I am obligated to tell you I do not support your treatment of survivors or your continued presence in the MSU community.  I went into the service area and practiced it under my breath.  If I had had the courage to go say those words I would’ve been chewed out, possibly fired, or at worst, endangered my teaching certification if Engler wanted to retaliate.
               “Everyone is someone…if he was a Nazi, then you could tell your boss you can’t serve him on principle.”  My dad’s words calmed me down as I expected, or possibly hoped– they reminded me that Engler is not a Nazi and therefore is worthy of human dignity.  Regardless, I would be false if I didn’t admit that I wasn’t ready to risk my teaching certification.
               I faced riot cops and Nazis at the MSU Pavilion earlier that year when Richard Spencer tried to speak.  I had posted #FireEngler on Twitter and even hung a few posters on campus, but when I faced Engler in my bar that Saturday I chose not to resist.
               Perhaps I should have - he certainly has done enough to warrant his afternoon lunches to be disrupted.  His slandering of survivors has finally brought about his firing – the chickens have come home to roost.
               Everyone is someone, but not everyone deserves a quiet meal in public.  Nonetheless, I caved under the risk of confronting the interim president of my university as he ate lunch.  I served John Engler better than he served the MSU community.
               So what is the threshold for confronting evil?  To what extent are we willing to risk our positions and our careers in order to challenge injustice?  What social and institutional norms enforce complacency, if not corroboration, in an unjust world?  How do we preserve our integrity when working in these alienating environments?
               This past year at MSU taught me first hand that the rich and powerful serve themselves and those that can benefit them in the pyramid scheme of American politics.  In order to make this world a more just, peaceful, and equitable place we will need to confront those in power vigilantly and strategically; but more importantly we must be prepared to take the risks required of us when acting in solidarity.